We deliver to the greater Colorado Springs area including Monument, Palmer Lake, Black Forest, Falcon, Security, Widefield, Manitou Springs, and parts of Peyton and Elbert. Unfortunately, due to the long delays caused by heightened security on the military bases, we can no longer deliver on post. However, we will be glad to meet your recipient outside the gate at a pre-arranged time. Web orders received after hours will be delivered the next business day, even if the delivery date chosen is accepted by our system. Zip codes we deliver to are: 80106 - (El Paso County only) 80132 Â 80133Â Â 80831 - (Falcon & up to the Town of Peyton)Â Â 80903 Â 80904 Â 80905Â Â 80906 Â 80907 Â 80908 Â 80909Â Â 80910 Â 80911 Â 80915Â Â 80916Â Â 80917 Â 80918Â Â 80919 Â 80920 Â 80921 Â 80922 Â 80923 Â 80924 Â 80925Â Â 80927 Â 80929 Â 80951
To help assure on-time deliveries during busy holiday seasons, please place your order at the very least 1 day prior to the following major holidays: Valentine's Day, Mother's Day, Memorial Day, Father's Day, Thanksgiving, and Christmas.
We are closed on these holidays: New Year's Day, Easter, Mother's Day, Father's Day, Independence Day, Labor Day, Thanksgiving and Christmas.
Same Day Deliveries
Orders placed on Monday through Friday by 2 pm in the recipient's time zone, can typically be delivered that same day. For same day delivery on Saturday, please place your order by 12 noon.
Specific Time Deliveries
We are unable to guarantee delivery at a specific time. You may request a time frame in the special instruction box when ordering, and we will do our best to accommodate your request.
Normal delivery times are 9 am - 6 pm on weekdays and 10 am - 2 pm on Saturdays. During major holidays such as Valentine's Day we offer extended delivery times. Call to verify.
These orders are our very highest priority. We normally contact the funeral home or church to verify the time of the viewing and service. If you have ordered too late to make the service, we will call you as quickly as possible so that you can make other arrangements; such as having the delivery sent to the home of the family. If you have selected a delivery date that is before the actual viewing or service, we will deliver per the funeral home's instructions.
School and Hospital Deliveries
Orders to schools and hospitals should be placed early because they usually must be delivered by 2 pm. Please be aware that all schools and hospitals in our service area do not accept latex balloons.
We are unable to deliver flowers to a P.O. Box or an A.P.O. addresses.
If No One is Home
Depending on the weather, if the recipient is not home at the time of delivery, we may leave the gift in a safe place by the front door. If the weather is unacceptable we will leave the gift with a neighbor, or leave a message for the recipient to call and arrange a redelivery. In all cases, we will call the recipient to let them know we attempted a delivery and the location of their gift. If we can\'t reach the recipient by phone andÂ voice mail is not available, we will leave a door hanger for notification.
Recipient May be Contacted
In some rural delivery cases, the recipient may be contacted before the delivery is attempted to ensure someone will be home to accept the delivery. When we encounter a locked gate the recipient will be called to have the gate opened.
We are not responsible for deliveries made to incorrect addresses submitted to us by the customer. If such a delivery is made, the customer assumes responsibility for the entire purchase.
Recipient Refusal of Delivery
If the recipient refuses to accept a delivery, you may be held fully liable for the cost ofÂ the gift.